The contact center graveyard.
What happens when a company kicks its call recorders to the scrap yards? Where do those quality monitoring systems go to die? The contact center cemetery! Well, most likely not. But today, a company called VirtualLogger announced a new Up-Grade Program for contact centers wishing to ditch their old systems in favor of hosted solutions. [...]
OMG TTYL HAD AKCDNT
The New York Times has an article today about how cars overloaded with portable DVD players and computer keyboards are actually making the roadways considerably more dangerous. Man. Computers? When I was ten, my parents took me on a thirteen hour roadtrip from California to Utah (Violin camp. Seriously). They played an unabridged audio book [...]
