2 Responses

  1. Ed
    Ed March 4, 2008 at 4:28 pm |

    Ryan,

    I don’t know about you, but most every other “optimized” search I’ve seen out there flat out sucks. I’m so tired of a search, that I usually end up hunting through the menu and sub page links until I find what I’m looking for. Maybe you’re an anomaly that never has problems finding information on websites, but for me, and probably the majority of other users, I love the idea of asking a simple question and getting a simple response (by the way, asking a question about available flights is way cool). I would love to never have to use a menu again on a website, In fact I’d just like to sit down and tell the website what I want to know and have it returned to me. Now that’s what the future will be, not “optimized search”.

  2. Ryan
    Ryan March 7, 2008 at 3:19 pm |

    Hm. Good points. I’m actually cool with the way Jenn directs you around the Alaska Air site when you ask a question. That’s a GREAT feature.

    I’m still not sure why Alaska Air wanted to speechify the app, though. I don’t see how it’s enhancing the feature. It’s like speech for speech’s sake.

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