You may remember my previous review of free voicemail and STT provider YouMail. Well, rather than writing a freaked-out and angry email or making a furious phone call, the people at YouMail were kind enough to do a follow-up interview with me following my review. We went over how to better use the features and navigate the system (I griped that the prompts were often confusing and hard to understand). I let them share their piece, and got some first-hand advice on how to use the system.

So, after speaking with them, I can say this: because I’m lazy, I like this service. I do not care about the ability to make personalized greetings for my callers, nor do I want transcriptions. My favorite feature is the audio file of each voicemail, which is sent automatically to my email account. Yes, I am too lazy to pick up my phone and actually call into my voicemail. Instead, I can put on my headphones and listen to the file play. Sometimes, for laughs, I read over the voicemail they transcribed and see how horribly wrong the technology was. One more YouMail bonus: when playing back your voicemails, they start with the most recent one first. Gnarly.

The verdict: because I’m a sloth, I liked YouMail’s service. One facet of it. And, because I’m too lazy to cancel my account, I’m keeping YouMail for now. Am I excited about this? I don’t know. I’m also apathetic.