You may remember last month’s story about Nuance Communications and its “Can’t Stop Stupid Calls” contest, to which service representatives submit their most amusing customer interactions and stories about the strange and terrible calls they’ve received.
Well, thus far, Nuance has received over one hundred bizarre and silly stories, including the following:
- A customer who was installing software onto a computer and jammed all three installation discs into the floppy drive at once.
- A customer who called a bank confused about how an account could be overdrawn if there were still checks left in the check book.
- A customer who was told to open Windows after the computer rebooted and proceeded to put the agent on hold and open the office window.
- A customer who was concerned that a lightweight iPod would get heavier with the addition of files and songs.
Story submissions will be accepted on the official web site through October 6, 2008 and there will be prizes. The story with the most votes wins a $1,000 prize and a $1,000 prize winner will be selected from each of the three judging categories: (1) You’ve Got To Be Kidding Me, (2) Sounds Like Fiction, and (3) Vacation Day Earned.
