As I write this, I’m reclining in my swank room at the Rosen Shingle Creek Resort, sifting through my notes from a day of keynotes and breakout sessions, and sipping some sort of tropical drink with lime chunks, a pink umbrella, and what I imagine is some high-quality imported rum.
One of today’s highlights was definitely the keynote address by Dan Ariely, author of Predictably Irrational: The Hidden Forces that Shape our Decisions.
I taped his keynote, so there’s more on Ariely coming very soon. For now, let me just say that when the audience found out about the gorilla, MINDS WERE BLOWN. Trust me. I was studying the habits of the people seated in front of me. MINDS WERE BLOWN.
And, don’t forget to check out our news feature on John E. McDonald’s Keynote.
And, keep your eyes peeled for a story about Josh Bernoff’s Keynote.
[I filed the story, so I assume it will appear sooner or later. Maybe online at Speech Technology or at CRM. No one tells me anything, so who can say for sure.]
Bernoff is the author of Groundswell: Winning in a World Transformed by Social Technologies and gave a fascinating talk about harnessing social technologies for more than spying on the old high school “friends” or promoting your “band.”
Well. that’s it for now. I think I’ll skip tonight’s “Dinner at SeaWorld”–mainly because I don’t approve of the event’s wording in the program guide.
On deck for Day 2: A keynote by Jeanne Bliss of Customer Bliss and possibly an Intro to Speech Recognition.
