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	<title>Comments on: Call Center Tips From The U.K.</title>
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		<title>By: Max</title>
		<link>http://www.speechtechblog.com/2009/01/14/tips-to-improve-first-call-resolution-and-drive-call-elimination/comment-page-1#comment-957</link>
		<dc:creator>Max</dc:creator>
		<pubDate>Thu, 26 Feb 2009 18:46:44 +0000</pubDate>
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		<description>These are very helpful tips. Small business owners are now using a variety of services from  http://www.24conference.com such as video conferencing and teleconferencing.  This is perfect for call centers.</description>
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