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Apple finally lets Google Voice into the App Store

Google Voice has been available now for more than a year, but alas, poor iPhone owners were unable to use the app because Apple refused to offer it. Now, earlier this week, the powers that be at Apple apparently heard the cry of the masses and have made Google Voice for iPhone available to download […]

Microsoft Edges Even Closer to Business World Domination

Microsoft, not content to already control the business applications market, this week fielded its latest entry into the unified communications market with Lync, the next-generation of its Office Communications Server. The new software package features most of what users would expect from a UC offering, including instant messaging, presence, and audio, video, and Web conferencing, […]

An Oldie but goody

Speech has been taking a lot of lumps as of late, with many companies advertising the anti-IVR, that is, the fact that you can get a live person rather than talking to an IVR when you call their customer service lines. Chase and esurance are the two top firms that come to mind, and we’ve […]