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David Burke, engineering director at Google

An Interview with Google’s David Burke, Part 2

In part 2 of his interview with organizers of this year’s SpeechTEK Europe Show in London May 25 and 26, David Burke, engineering director at Google and the opening keynote speaker, discusses the adoption of speech technologies by smartphone users and describes what Google is focusing on next. Among Google’s efforts to do more with […]

A Girl’s Best Friend Must Have Speech

A Girl’s Best Friend Must Have Speech

At the New York Toy Fair 2011, Mattel debuted its new Fijit Friends, a line of interactive robotic toys (and no, they’re not CREEPY talking robots) that listen, talk, dance, and laugh. To see a video of the launch, click here. Mattel is marketing Fijit Friend as every girl’s best friend. The product comes in four […]

Your Call WILL Be Recorded

Your Call WILL Be Recorded

Imagine retrieving your mail from your letterbox and noticing that all envelopes have been ripped open, and sloppily re-sealed with a sticker reading: “This mail has been opened and inspected for quality control and training purposes.” Imagine, even more bizarrely, not even caring about that and even accepting this as a normal function of doing business with the post office, or with the company that sent you the letter in the first place.

Speech Eyes Fourfold Growth in Four Years

Recently I received some really good news from Global Industry Analysts (GIA), a research firm covering the speech technology industry. The firm is projecting the speech industry to reach a global total of $20.93 billion by 2015, up from $5.2 billion at the end of 2009. That’s some serious growth, and it can only spell […]

You Are NOT the Next Caller in Line…

You Are NOT the Next Caller in Line…

While recording the “serious” Asterisk prompts for Digium one day a couple of years ago, I got creative and threw in a “joke” prompt that had been brewing in my mind for awhile: What would happen if, while patiently waiting to talk to someone in a company, they truly did forget that you were on hold?

How to Talk American

How to Talk American

Canadian voice-over talents like me have an interesting challenge that presents itself when your focus is on building an American clientele.