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“I Wanna Go tuh Cleveland…”

“I Wanna Go tuh Cleveland…”

In many ways, the IVR voice dictates the formality or informality of the transaction. It tells you everything you need to know about the company.

Relive the Jeopardy! Challenge

For those of you who missed it the first time around, popular TV quiz show Jeopardy! will broadcast an encore presentation of the first-ever man vs. machine Jeopardy! competition between IBM’s “Watson” computing system and the show’s two greatest contestants, Ken Jennings and Brad Rutter. Millions of North American viewers will be able to again witness TV history […]

Autonomy Might Be the Next Speech Company to Be Acquired

British software company Autonomy, a player in the speech industry since 1996, and HP have both confirmed talks regarding a possible sale of Autonomy for about $10 billion. Autonomy offers software for enterprise search, analytics, knowledge management, collaboration, social and news media monitoring, and other business processes. In its second quarter, Autonomy reported sales of […]

The Tough Task of TTS

I was thrilled a couple of years ago when I was approached by Cepstral, one of the premiere architects of high-quality, natural-sounding voice synthesis products, to be one of their text-to speech voices….and I was even thrilled by their very public proposal. They did a presentation at Astricon one year, and while discussing their range of voices […]

“At the Tone the Time Is…”

There were early signs from a young age that I was going to be a voice-over geek. When most kids were lip-synching into a hairbrush to songs in their bedroom, I, too, was using my brush as a mic to practice long-form documentary narration. As the closing credits for episodes of The Electric Company scrolled by — the cue […]

I Hate Bad Grammar, Especially in Speech Systems

As a professional writer and editor, I like to think that I have a better grasp of the English language than many other people. And as someone involved in the day-to-day goings on in the speech technology industry, I like to think my knowledge there is somewhat better than average as well. For the most […]