The Voices Behind The Consoles
There are certain TV shows and films that have featured unseen, automated, mechanical “voices” that never materialized into human form. They occupied a mechanized framework instead of a physical body, and became all the more fascinating and alluring to us because of their mystique as unseen characters. One of the most legendary “Voices Behind the [...]
LG’s LTE Technology Lets Users Switch Between Voice and Video During Phone Conversations
The Mobile World Congress (MWC) 2012 has spawned a lot of cool products and technology. One of those is from LG Electronics, which demonstrated the world’s first voice-to-video conversion over a LTE network. Based on LG’s proprietary technology, users were able to switch back and forth between high quality voice and high resolution video call [...]
Google’s Plans for a Wearable Computer
Google is reportedly working on a pair of glasses that act as a mini portable computer, according to The New York Times and the Google blog 9to5Google.com. Among the apps expected to be included are maps, GPS, and some sort of augmented reality that can overlay real-time information about the user’s surroundings. The Times reported [...]
Google Might Be Readying Siri-Like TV Features
Google has recently filed a patent for a Google TV remote and applications that incorporate voice controls and Google’s cloud services, according to the Web site PatentlyApple.com. The patent, officially filed on September 29, 2011, but just recently made public, lets consumers use their Android phones as remote controls to search TV shows. The smartphone [...]
Another Hurdle for Microsoft/Skype? Probably Not!
The $8.5 billion acquisition of VoIP and video calling service provider Skype by Microsoft last year has already closed. It received approval from American regulators last summer and the European Union four months ago, but Cisco Systems just can’t seem to let it go. Cisco has appealed to the General Court of the European Union [...]
We Really Are Happy to Serve You…
I had the good fortune to be able to persuade Emily Yellin, internationally-recognized customer service expert, to agree to be interviewed for this blog. I loved her keynote address at SpeechTEK two years ago, and devoured her best-selling book, Your Call is (Not That) Important To Us. In addition to being an author and in-demand [...]
