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Utter!

Android Users Get A New Speech Recognition App

By Michele Masterson on February 15, 2012

iPhone 4s may have Siri, but now Android fans have a speech recognition app to call their own, Utter! The app was created by a British XDA developer who goes by the name Brandall, who said in a video that Utter! is unlike the voice recognition software app Siri on iPhone 4S (IOS 5) or [...]

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We Really Are Happy to Serve You…

By Allison Smith on February 15, 2012

I had the good fortune to be able to persuade Emily Yellin, internationally-recognized customer service expert, to agree to be interviewed for this blog. I loved her keynote address at SpeechTEK two years ago, and devoured her best-selling book, Your Call is (Not That) Important To Us. In addition to being an author and in-demand [...]

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