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New Kindle Has to Have Better Speech

New Kindle Has to Have Better Speech

Amazon this week unveiled its new Kindle Touch 3G, which will begin shipping April 27. Kindle Touch 3G is Amazon’s most full-featured Kindle e-reader yet, with a touch screen and free 3G wireless. And, most important to us speech-heads, it features the Read-to-Me feature, a text-to-speech application that lets Kindle read English-language content out loud. Additionally, Kindle Touch [...]

Traits of My Favorite Telco Clients  — Part 2

Traits of My Favorite Telco Clients — Part 2

In my most recent blog post, I discussed tangible measures that IVR writers can do with their scripts to greatly facilitate the recording of their prompts. It can be as simple as the program and format you use. In this post, I’ll delve into other ways that can forge a strong and easy relationship with [...]

Half of U.S. iPhone 4S Users Love Siri

Half of U.S. iPhone 4S Users Love Siri

Apple’s voice assistant Siri is not without its flaws, and has even prompted one lawsuit complaining about its limitations, but according to a new survey, over 50 percent of U.S. users are “very satisfied” with the iPhone 4S feature. The Park Associates survey also found that an additional 21 percent are “satisfied,” leaving a small [...]

Nagoya University, Fujitsu Create Technology to Detect Over Trust Situations Based on Voice Pitch and Level

Nagoya University, Fujitsu Create Technology to Detect Over Trust Situations Based on Voice Pitch and Level

Nagoya University and Fujitsu have developed what they say is the world’s first technology to analyze phone conversations that automatically detect situations in which one party might “over trust” scammers. Over trust, the organizations said, might involve in a situation in which an individual may have a diminished capacity and can’t objectively evaluate an explanation [...]

Traits of My Favorite Telco Clients, Part I

Traits of My Favorite Telco Clients, Part I

I am blessed every week to gain lots of new clients who either approach me after being referred by a colleague or come my way by way of  a Google search that eventually brings them to my Web site.  However, in addition to fresh new clients, I am also blessed to have a full roster of [...]

Siri Gets Sued

Siri Gets Sued

Frank Fazio of Brooklyn, NY, is so fed up with Siri’s limitations that he has initiated a class action lawsuit against Apple. Fazio claims that Apple has misled and deceived the public in falsely advertising how Siri works, by showing ads that feature users making appointments, finding restaurants and learning guitar chords.   “Defendant’s advertising [...]

No Siri on New iPad

No Siri on New iPad

Well, there it is. After months of speculation, the new iPad that Apple is set to begin selling March 16 will not have the Siri voice-enabled personal assistant that has been a hit on its smaller cousin, the iPhone 4S. At a media event in San Francisco that concluded today, Apple CEO Tim Cook outlined [...]