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My Bad Business Model

My Bad Business Model

My product can’t be manufactured without me physically being in the factory. I’m a shopkeeper who always has to be on premises  to make a sale, and my product can’t be made in advance, stockpiled, or frozen. I am, in fact, my product. The telephone prompts I voice for telephone systems around the world are, [...]

Siri, Google Voice, Others Targeted In Federal Patent Lawsuit

Siri, Google Voice, Others Targeted In Federal Patent Lawsuit

While Apple has been the target of two class action lawsuits disputing the functionality of Siri, it now has a bigger headache in the form of a suit brought by Potter Voice Technologies LLC claiming patent infringement. Brighton, Colo.-based Potter names 15 defendant companies in total, and cites technologies from Apple, Google Voice, Microsoft’s Windows [...]

Enter Now for Your Chance to Win

Nominations are now being accepted for the 2012 Speech Technology Industry Awards, which will be presented in the July/August issue of the magazine and at the SpeechTEK Conference in New York in August. The deadline for submitting nominations is this Friday, April 27. Every year since 2007, Speech Technology magazine has presented the awards, which [...]

O Brother, Where Art Thou?

New Jersey teen Jonathan Izak this week released a communication and therapy tool for the iPad that uses speech and GPS technologies to provide context for the places where his autistic younger brother, Oriel, might find himself. Called AutisMate, the app that allows Oriel and other users to add their own videos, pictures, and voice [...]

I Only Have Ears For You

I Only Have Ears For You

Have you ever noticed that when you’re in a crowded room filled with loud voices you’re still able to focus on one person talking to you, and can ignore other simultaneous conversations? Thanks to scientists from the University of California, San Francisco, the mystery of the so called the “cocktail party effect” has been solved. To [...]

Offbeat Clients Need IVR Too

In my career as a professional telephone voice, I can tell you that the work is fairly formulaic: Almost everybody requires a front-end (“greeting”) message, a message once people get to their various department selections, an after-hours greeting, and occasionally, an extended absence greeting.  That’s it. Sometimes, there’s deviation from that, but not often. Pretty [...]

Voice Expert Analyzes Treyvon Martin 911 Call

Voice Expert Analyzes Treyvon Martin 911 Call

Voice technology made headlines recently when a forensic expert determined who was heard on a 911 call made before Treyvon Martin was shot to death by George Zimmerman last month in Florida. The Orlando Sentinel called on Tom Owen, a forensic consultant for Owen Forensic Services LLC and chair emeritus for the American Board of [...]