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Google Releases Advanced Voice Search On iOS

Google Releases Advanced Voice Search On iOS

Google has launched a new Google Search app for iPhone and iPad with enhanced voice search that answers questions with comprehensive Google search results. Getting an answer is as simple as tapping on the microphone icon and asking a question like, “Is United Airlines flight 318 on time?” Your words appear as you speak, you […]

What You Hear Could Depend On What Your Hands are Doing

What You Hear Could Depend On What Your Hands are Doing

New research has linked motor skills and perception and provides a new understanding of what the left and right brain hemispheres hear. Georgetown University Medical Center researchers say these findings may eventually point to strategies to help stroke patients recover their language abilities, and to improve speech recognition in children with dyslexia. The study, presented […]

Poor Voice Quality In Call Centers Costing Organizations Billions Globally

Poor Voice Quality In Call Centers Costing Organizations Billions Globally

According to a recent study, seventy-nine percent of consumers have experienced poor voice quality revealing that poor voice quality that drives down sales volumes, increases call lengths and the number of calls that are forced to be redialed. As a result, churn rates can increase for both customers and staff. The survey was undertaken by […]