Len Klie

IVR Technology Group Is on the Rise

IVR Technology Group, a provider of voice and text applications, has completed its acquisition of Atlanta-based DemandVoice, a provider of VoiceXML hosting and platform provider of integrated phone payment solutions.

The acquisition of DemandVoice will allow IVR Technology Group to integrate the DemandVoice “Pay It By Phone” and IVR Technology Group’s iPay products for a more feature-rich and robust offering; increase its geographic redundancy for voice processing; and gain  strong expertise in VoiceXML and multilingual speech recognition

DemandVoice customers can expect greater scale and more complementary technology to augment existing services.

Mark Rayburn, CEO of DemandVoice, said he was approached by IVR Technology Group CEO Mike Byrne early this year. “The more we spoke about his vision and company, the more excited I became. The mutual strengths and benefits of both companies were rock solid, and the culture fit was perfect. We’re delighted to join the IVR Technology Group family and look forward to accelerated growth in the future,” he said in a statement.

Byrne, meanwhile, said his company  “did a lot of planning to be sure we hit the ground running integrating the companies into one team. The acquisition strengthens our leadership team and doubles the revenue of a core business line. We are confident about our future growth and excited to be working together.”

And apparently IVR Technology Group isn’t done yet. Akash Desai, president of the company said his firm is “actively looking for acquisitions in the voice space that can extend its service offerings, bring strong talent, and is a good cultural fit.”

Based on that, I’m expecting to see more from this company soon.