Len Klie

Speech Companies Help Egyptians Left Without the Net

Google and VoiceCloud have launched services that allow Egyptians to place phone calls to designated numbers and leave voicemail messges that then get posted to Twitter essentially allowing people in Egypt to tweet without Internet access.

Nuance DID Have to Train Vocalizer

Nuance DID Have to Train Vocalizer

In response to my post yesterday about Nuance’s Vocalizer competing with humans in the Boston area to see which could correctly pronounce several rather difficult names and phrases, I asked for clarification as to how much work had to go into the Vocalizer solution to make it fare so well.

Nuance Takes on the Human Race

Some companies are reluctant to automate certain tasks through their contact centers because they think humans are better than machines. They incorrectly assume that humans are smarter than machines at correctly pronouncing tricky names and words? Nuance set out to see if that was the case by stepping out on the streets of Boston recently […]

Apps at the Speed of Sound, and Battleships

When Aculab, a provider of enabling technology for the global communications market, introduced its AMS Server a few months ago, it intuitively knew the ability to create telephony-based applications in less time—and for less money—would be readily embraced by various developer communities.  By allowing developers to write in  C-Sharp (C#) and Python, rather than  C […]

Are Google and Apple Getting a Little Friendlier?

Are Google and Apple Getting a Little Friendlier?

Apparently Apple was not content to just make a limited version of Google Voice available for the iPhone. The Google app can now be loaded onto Apple’s iPod Touch and iPad devices as well.