New Guide Helps Companies Create Voice-Based Products

Moonshot by Pactera Digital, an innovation outpost for digital products, has released Creating a Voice-Based Product with a Design Sprint, a guide that helps businesses develop products that incorporate voice-based interfaces. “Thanks to the explosive growth of voice-based products such as Amazon Echo, businesses are scrambling to figure out how to build products and customer […]

Unisys Foresees a Boom for Biometrics and Bots

Unisys has predicted that advancements in biometrics and artificial intelligence-powered chatbot technology will transform how financial services organizations engage with customers, particularly as these techniologies have altered people’s expectations for banking. “We see the customer experience as the key differentiation point for banks’ digital banking strategy,” said Eric Crabtree global head of Unisys Financial Services, in a […]

CES Should Be Called SpeechFest from Now On!

Every year in January, tech heads across the world gather in Las Vegas in early January for the Consumer Electronics Show, the showplace for every new gadget, gizmo, device, and piece of circuitry imaginable. Based on the products being demonstrated at this year’s event, show organizers should really think about changing the event’s name from […]

(PRNewsfoto/66 Audio)

Alexa Goes Wireless in New Headphones

As if Amazon’s Alexa wasn’t already ubiquitous, now she’s gone wireless. 66 Audio this week unveiled PRO Voice wireless headphones with Alexa voice recognition, allowing users to take Alexa outside the home to deliver a fluid voice experience anywhere there is an internet connection. With these headphones, users can access tens of millions of songs […]

Interactive Game Gives News with a Voice

International media company TRT World has launched the Tough Choices interactive audio adventure for Amazon Echo smart speaker devices. TRT World’s Tough Choices is a voice-activated game. TRT World’s voice-activated products include a Daily News Quiz for Amazon Alexa and Google Home along with a Daily News Brief skill for Amazon Alexa. “We have been experimenting with smart speakers in an […]

I’ll Be Talking to My Christmas Tree Soon

I’ll Be Talking to My Christmas Tree Soon

I’m not usually one to push Christmas too early, and I resent the fact that stores are pushing their Christmas merchandise on me already before Halloween. I think there should at least be a little bit of a nip in the air before we start talking about Christmas, Santa, reindeer, sleds, and holiday magic.’ With […]

Banks Banking on IVR

A new survey from BillingTree, a payment technology provider, has found that  financial institutions this year are seeking payments via mobile, text, and interactive voice response (IVR). The report found that credit/debit card payment acceptance via mobile app was the most sought-after technology, closely followed by payment via text and automated phone/IVR. More than two […]