You may remember my previous review of free voicemail and STT provider YouMail. Well, rather than writing a freaked-out and angry email or making a furious phone call, the people at YouMail were kind enough to do a follow-up interview with me following my review. We went over how to better use the features and […]
Following a completely speech-unrelated weekend, we’re back at work….begrudgingly. (It’s in the 70s! There is sun!) Anyhow, remember that V-ENABLE test run we’re doing? It’s still going on! But to keep you up to date, here’s big news V-ENABLE released today: it has spun off a new service called FreeMobile411. Available for download, the program works multi-modally. Alas, you must own a Sprint phone to use it.
It’s Pope-Mania here in New York today, and, soon, Passover time (Chag Pessach Samaiach V’ Kasher!). Anyway, religion aside, let’s talk about directory assistance – it doesn’t get much more agnostic than that. So, once again, it’s time to test out some speech products.
The downshot of being a reporter new to the industry: when I write a feature, I have to research from the ground-up. That’s fine when I’m writing about a specialized area like translation/localization, or a new area like multimodality. But when I write about contact centers, which sometimes seem like the locus of speech technology, [...]
So, have you ever noticed how many images of people speaking on headsets/in call centers are on the Web? Or used in ads for contact center technology providers? Because, ugh….I have. So, I decided to make a little gallery of some of my favorites. Click on the link to see the photo in question! This [...]