Just when I thought my life was complete, Disney makes a possibly life-changing (for me) announcement. In preparation for the much-hyped and mind-blowingly adorable new Pixar movie, Wall-E, the company will release a line of Wall-E products, including a robot!
Since the announcement yesterday that the Boston Subway system would introduce new TTS voices to its line-up, I got to thinking about the differences I’ve noticed in various public transportation systems.
At last year’s G-Force in San Diego, the company unveiled its Dynamic Contact Center (DCC), bringing the contact center beyond the phone to include customer contacts that come in from the Web, email, chat, fax, text message, and any other mode imaginable.
San Antonio is the seventh-largest city in the United States, and the cultural gateway to the American Southwest. It’s also home to this year’s G-Force, Genesys Telecommunications’ annual customer conference.
Speech Tech’s managing editor Len Klie will be attending the Genesys G-Force Conference this week in San Diego. Being the task master I am, I’ve asked Len to blog from the conference during his stay there. Look back tomorrow for his first post.
You may remember my previous review of free voicemail and STT provider YouMail. Well, rather than writing a freaked-out and angry email or making a furious phone call, the people at YouMail were kind enough to do a follow-up interview with me following my review. We went over how to better use the features and [...]