IVR Technology Group Is on the Rise

IVR Technology Group, a provider of voice and text applications, has completed its acquisition of Atlanta-based DemandVoice, a provider of VoiceXML hosting and platform provider of integrated phone payment solutions. The acquisition of DemandVoice will allow IVR Technology Group to integrate the DemandVoice “Pay It By Phone” and IVR Technology Group’s iPay products for a more feature-rich and […]

Sonos Lets Me Control My Music with Voice

Sonos Lets Me Control My Music with Voice

I first came in contact with Sonos music systems at my dentist’s office. I was very impressed with not just the sound quality but with the consistency. As I went from waiting room to dental hygienist’s chair to the x-ray room to the dentist’s office, the sound was there in each room, and it was […]

Robot Uses Commercial Speech Product to Detect Emotion

Robot Uses Commercial Speech Product to Detect Emotion

Japanese robotics maker MJI has integrated human emotion recognition into its communication robot Tapia. MJI adopted Smartmedical’s Empath, a vocal emotion recognition technology used in various business fields such as mental health, call centers, and entertainment. With Empath, Tapia can understand human emotions, including joy, calm, sorrow, anger, and vigor, through dialogue with users. “The global robotics […]

The Bot Bonanza

Virtual digital assistants (VDAs), which are automated software applications or platforms that assist humans through understanding natural language in written or spoken form, are rapidly gaining traction in consumer and enterprise markets alike, according to new research from Tractica. While smartphone-based consumer VDAs like Apple’s Siri or Microsoft’s Cortana are currently the best-known offerings, virtual assistant […]

Speech Can Help Diagnose Dementia

A new technology that analyzes natural speech to detect and monitor Alzheimer’s disease and other cognitive disorders won the AGE-WELL Pitch Competition: “Technology to Support People with Dementia.” The new tablet-based assessment tool records short samples of people’s speech as they describe pictures on the screen. It uses artificial intelligence to analyze about 400 variables, such as pitch, tone, […]

IBM Has Launched Watson Conversation Service

IBM Has Launched Watson Conversation Service

Earlier this month, IBM added the Watson Conversation Service to the Watson Developer Cloud in BlueMix. The move will help developers add a natural language interface to applications to automate interactions with end users. Common applications include virtual agents and chat bots that can integrate and communicate on any channel or device. This new service […]

Microsoft Extends Skype Translator to Meetings

As further proof that it aims to have a hand in each and every single activity in which businesses engage today, Microsoft later this year plans to roll out a live captioning service for Skype for Business, transcribing business meeting in up to 40 languages. The Meeting Broadcast technology will provide automated text captions using […]