Conversations 2008: Day 2: Part II
As promised, we at Speech Tech Blog deliver the goods on the great Keynote by MR. DAN ARIELY: What follows is a collection of excerpts and summaries from Dan Ariely’s Keynote, “Serving the Irrational Customer: What Drives Consumer Behavior.” Ariely is the author of Predictably Irrational: The Hidden forces that Shape our Decisions and is […]
Conversations 2008: Day 2: Part I
Let’s get right to the heart of this thing: It appears that many of my fellow conference attendees failed to make it to Jeanne Bliss‘s 8:30 AM Keynote. Apparently that aforementioned “Dinner at SeaWorld” got out of hand and when everyone finally crawled out of bed–groggy and bleary-eyed–the main event was all but over. But […]
Conversations 2008: Day 1
As I write this, I’m reclining in my swank room at the Rosen Shingle Creek Resort, sifting through my notes from a day of keynotes and breakout sessions, and sipping some sort of tropical drink with lime chunks, a pink umbrella, and what I imagine is some high-quality imported rum. One of today’s highlights was […]
Reader Mailbag
Yesterday, we at Speech Tech Blog got TWO emails from readers. TWO! Granted both emails were from the same person. But still. That increases our reader mail tally by 200 percent! I hate to admit it, but there are times–picture a man sitting in a cold, dark office, listening to the sounds of homeless people […]
Conversations 2008: The Quickening
In less than a week’s time, my attorney and I will be in Orlando: sipping Singapore Slings and blogging poolside from Nuance’s Conversations 2008 at the Rosen Shingle Creek Resort. According to the conference website, Conversations 2008 offers five distinct tracks to meet the needs of customer care executives, contact center directors, IT professionals and […]
Speech Technology On The Road
Later this month, I will be jetting down to Florida for Nuance’s Conversations 2008 at the swank Rosen Shingle Creek Hotel in sunny Orlando. Of course, I will be dutifully blogging from the convention, which includes keynotes by: Dan Ariely: a Sloan Professor of Behavioral Economics at MIT and author of the bestseller “Predictably Irrational: The Hidden Forces […]
