Sound Off: Social Media Meets Speech Analytics
Hey Speech-Heads, Here’s a quick reminder to check out the latest Web Exclusive from the Sounding Board at Speech Technology. This month, Daniel Ziv–vice president of customer interaction analytics at Verint Witness Actionable Solutions–tackles how understanding customer behavior is important regardless of the chosen communications medium in a pice titled Social Media Meets Speech Analytics. Check [...]
TweetCall Brings Speech Technology To Twitter
Hey Speech-Heads, If you haven’t already taken a look at the Speech Technology News Feature from yesterday about TweetCall, then now is the time! TweetCall is a new way to use Twitter–via the power of speech technology. For all the speechy details about this new offering from Quicktate that let’s you “Twitter By Voice” check [...]
