Where Have All the Operators Gone?
It’s all my fault. Well, actually, as easy as it is to strike guilt with me, it’s not all my fault. The obsolescence of the telephone operator is as a result of ever-emerging technologies that were already spinning well out of control by the time I came on board as a well-known voice of automated telephone [...]
Speech Industry Awards: Nomination Forms Are Up!
Hey Speech-Heads: It’s time, once again, for Speech Technology’s annual Speech Industry Awards. That’s right: Our yearly shout-out to the best-of-the-best in the World of Speech. And as of RIGHT NOW, the Nomination Forms are online and ready to go. So, get to is Speech-Heads. Nominate those Speech Luminary and Star Performer? Let us know [...]
Webinar Double Shot: Testing And Tuning
Speech-Heads, If there’s one thing my Speech Brother Eric B. loves it is Testing & Tuning. He’s a fiend for it. And that is why he just about lost his mind, when he learned about the Speech Technology Webinar on April 8th: Putting Your IVR System To The Test! The Importance of Testing, Tuning and [...]
Webinar Alert: How Verifying Your Customer’s Identity Can Save You Money
Hey Speech-Heads, You know what time it is? That’s right: Webinar Time. My Speech Brother Eric B. and I are totally stoked for March 25th: How Verifying Your Customer’s Identity Can Save You Money. It’s like Eric B. always says: REGISTER TODAY! Also: “Don’t that take the rag off of the bush.” Thursday March 25th, [...]
Today I Issue A Challenge To YouTube/Google That Will Be Largely Ignored
Hey Speech-Heads, By now, everybody knows about Google expanding its robo-transcription function to include every video on YouTube. In fact, you may have read about it in a recent story in Speech Technology. Well, that’s all fine and good. We here at SpeechTech Blog love transcription as much as the next guy. But every video? [...]
Speech Technology In The New York Times!??! You Bet Your Sweet Bippy!
Hey Speech-Heads, My Speech-Brother Eric B. and I were enjoying a leisurely brunch here at The Home Office–reading the newspaper, sipping mimosas and eating our traditional Speech Tech Breakfast of poached eggs, kippers, rashers, fried bread and Jell-O–when we came across a story on the cover of The New York Times about speech technology. Needless [...]
Roger Ebert and TTS
Hey Speech-Heads, Check out this great use of TTS: Movie Critic Roger Ebert–who is recovering from a serious bout with thyroid cancer that rendered him speechless–has been using TTS to communicate. However, Ebert’s TTS recently got a new voice–his own. His new voice by CereProc is programmed from collected audio clips and snippets from the [...]
